Avalon Courthouse Place

I just want to express my gratitude to Danita Lavender, a beautiful soul who has helped me so kindly with an issue today, as I could not enter my apartment (the door handle broke). There’s something special to say about those who not only help you in a moment of need, but that they do it with a smile and a warmth in their heart like she did. Thank you Danita. And Avalon, give her a raise!

The maintenance team at Avalon Courthouse Place is always very responsive and helpful to any requests. They’ve helped fix electrical outlets, windows, bathroom fixtures, and my washer dryer since I moved to the community over 1.5 years ago. Delonte, Chuck, and the rest of the maintenance team are awesome. If she could, my dog would give them all 10/10s for the love they show her as well.

Update: they’re now fining residents who don’t pick up packages quickly enough from the mail room. Highlights include: - 10% - 25% rent increase at lease renewal. With 0 improvements made to the property or quality of life. Getting in touch with your renewal person to negotiate…GOOD LUCK - You will be forced into an Xfinity plan that, according to Avalon’s careers page, is insufficient to work from home. Although there are better quality internet options that service the location, this “luxury building” takes away broadband choice from residents - Pet rent is the most ludicrous scam I’ve ever heard. - this place is basically breaking the ADA for the level of elevator outages. seriously, avoid if you have mobility issues. The previous reviewers’ comments about flooding, fire alarms, ridiculous EV policies…I promise you no one is exaggerating. I’ve literally had multiple apartment floodings in a year. This review does not reflect the front desk or maintenance staff.

The maintenance team is great. Really quick to fix things, on top of everything. Building is pretty clean; I’ve never seen dirt stick around a full day. 1/3 of the elevators are out at any given time and are relatively slow. Impacts everyone because they’re serving 20 floors. Fairly soundproof. Front desk folks are always friendly. Would be 5/5 if all the elevators worked. So far, hasn’t been the case in the 4 months I’ve been here.

Always very impressed by the responsiveness and thoroughness of the maintenance team at Avalon Courthouse Place. When our dishwasher short circuited, Delonte was there in a flash (seriously less than an hour) to fix it and went above an beyond to stop by later after a wash cycle to make sure that everything was fixed. Joshua also fixed our slightly loose doorknob the same day we put in a request. Thank you maintenance team!